Scope of Services:

• ICT Consulting, Engineering, and Solutions Delivery

We provide ICT solutions services through five industry groups in which we have significant industry-specific knowledge. These groups are public services, consumer and manufacturing, telecommunications, business process outsourcing, and financial services markets. Our focus on specific industries provides us with the ability to tailor our service offerings to reflect an understanding of the marketplaces in which our clients operate and enables our clients to achieve their objectives more quickly and efficiently. Some of the services that we offer here include:
  1. IT Systems Strategy Planning
  2. Information Technology Due Diligence
  3. Business Applications Implementation
  4. Network and Systems Integration
  5. Telecommunications Equipment Survey, Installation and Commissioning
  6. Business Continuity Planning
  7. Disaster Recovery Planning
  8. Hardware and Software Selection

• Managed Services

iServe’s managed services solutions offer outsourcing solutions for both Business Processes and Business Applications Hardware and Software. Our managed services solutions can help clients plan, provision, and operate services such as access, applications, hosting, and transport across their supporting infrastructure of networks, servers, storage, desktops, and the Internet. Some of the services we offer here are:

  1. Call Center Operations Management
  2. BPO Operations Management
  3. Web Hosting and Management
  4. On-site/Off-site Maintenance and Support
  5. Back Office Process Management
o Medical Transcription
o Legal/Business/Entertainment Transcription
o Medical Coding and Billing
o Data Encoding
o Medical Claims Processing